Fulfilment of goods from our online shop is through Artisan Specialty Tea Trading, a company based in Dubai owned by Atlas Tea DMCC.
AVANTCHA UK Limited is registered office is at Office 7 35-37 Ludgate Hill, London, United Kingdom, EC4M 7JN. We are a company registered in England and Wales under company number 12809517.
Information that you provide to us directly might include personal information such as your name, email address, postal address, telephone number and other personal details.
We may also collect non personal information that may identify you such as location, IP address, browser type, operating system and other details about the device you are using.
We use your personal data to provide our services and products to you. Where you have consented we may also use your information to send you promotional offers and marketing. You are free to withdraw this consent at any time.
We respect your privacy at all times. Your information will never be disclosed or shared with others without your consent, unless required to do so by law.
Whilst we will never disclose or share your data with others without your consent, we use third party processors to provide our services; these companies will process or store your information on our behalf.
We use the following third parties:
We ensure all processors acting on our behalf act in accordance with this privacy notice.
Under GDPR you have the right to access personal information that AVANTCHA UK Limited processes about you.
You can request from us information about –
You may also request from us the following-
You may request we action your rights by contacting us at AVANTCHA UK Limited, Office 7 35-37 Ludgate Hill, London, United Kingdom, EC4M 7JN. Or by emailing us at firstname.lastname@example.org
To ensure your data is protected, if we receive a request from you to exercise your rights, we may need to ask you to verify your identity before acting on the request.
Your personal data may be processed outside the EU by us or the third parties we use.
Where these transfers take place, we will ensure the same high standard of protection for your personal data at all times.
All personal data collected is transferred and stored securely, using industry standard encryption protocols, and approved transfer mechanisms. Please note however, that we cannot guarantee that the measures we maintain will guarantee the security of the information.
Our team is trained on the importance of Privacy and Data Protection and will adhere to our internal policies.
AVANTCHA UK Limited only retains personal information for as long as is necessary. For further details on our data retention periods please contact us.
Where you have consented to us to use your details for direct marketing, we will keep this data until you notify us or otherwise withdraw your consent.
We do not knowingly collect Personal Data from children under the age of 13. If you are under the age of 13, please do not submit any Personal Data through our Services.
Our services may contain links to other websites not controlled or operated by AVANTCHA UK Limited. These links do not imply that we endorse these third party sites. We recommend reviewing those sites directly for information on their privacy policies.
Cookies are widely used to add functionality to websites, or to ensure they work more efficiently. Our site relies on essential cookies to optimise the user experience and ensure the sites services function properly.
We use Google Analytics to provide us statistics on website usage. The only personal data divulged to Google is your IP address. You can opt out of Google Analytics following the advice here – https://tools.google.com/dlpage/gaoptout
We use third party marketing cookies from Facebook to help deliver ads relevant to your interests. You can learn more about Facebook cookies and how you can control them at https://www.facebook.com/policies/cookies/
Most web browsers allow some control to restrict or block cookies through the browser settings, however if you disable cookies you may find this affects your ability to use certain parts of our website or services. For more information about cookies please visit https://www.aboutcookies.org.
Please enter the email address you registered with. We will email you a link to create a new password.